Terms of Service
Last Updated: May 15, 2023
Please read these Terms of Service carefully before using LibraryAid. By accessing or using our service, you agree to be bound by these terms and our Privacy Policy.
1. Introduction
Welcome to LibraryAid. These Terms of Service ("Terms") govern your access to and use of the LibraryAid platform, including our website, services, and applications (collectively, the "Service"). By accessing or using LibraryAid, you agree to be bound by these Terms.
2. Definitions
In these Terms, the following terms have these meanings:
- "LibraryAid", "we", "us", "our" refers to the company operating the LibraryAid service.
- "User", "you", "your" refers to any person or entity using our Service.
- "School Admin" refers to users with administrative privileges for a school account.
- "Student" refers to users with student-level access to the platform.
- "Content" refers to all information and materials available on our Service.
- "Subscription" refers to the paid service plan selected by a school.
3. Account Creation and Requirements
3.1 School Accounts
School accounts must be created by authorized representatives of the educational institution. The person creating the account represents that they have the authority to bind the institution to these Terms.
3.2 Student Accounts
Student accounts are created and managed by School Admins. Schools are responsible for obtaining appropriate consents from parents or guardians for students under 13 years of age in accordance with the Children's Online Privacy Protection Act (COPPA).
3.3 Account Security
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach.
4. Subscription and Payment Terms
4.1 Subscription Plans
We offer various subscription plans with different features and pricing. Current pricing and plan details are available on our Pricing page.
4.2 Free Trial
New school accounts may be eligible for a 30-day free trial. At the end of the trial period, you will be billed according to your selected plan unless you cancel before the trial ends.
4.3 Payment
Subscription fees are charged in advance on a monthly or annual basis. All fees are non-refundable except as expressly set forth in these Terms or as required by applicable law.
4.4 Taxes
Subscription fees do not include taxes. You are responsible for paying all applicable taxes associated with your subscription.
4.5 Price Changes
We reserve the right to change our pricing. Any price changes will be communicated at least 30 days in advance.
5. Cancellation and Termination
5.1 Cancellation by You
You may cancel your subscription at any time through your account settings or by contacting us. Cancellations will take effect at the end of your current billing period.
5.2 Termination by Us
We reserve the right to suspend or terminate your access to the Service for violation of these Terms, non-payment, or any other reason at our discretion. We will provide notice of termination unless we determine that immediate termination is necessary.
6. Intellectual Property Rights
6.1 Our Intellectual Property
The Service and all content, features, and functionality, including but not limited to text, graphics, algorithms, logos, and software, are owned by LibraryAid and are protected by copyright, trademark, and other intellectual property laws.
6.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purposes in accordance with these Terms.
7. User Content and Conduct
7.1 User Content
You retain all rights to any content you submit through the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the purpose of operating and improving the Service.
7.2 Prohibited Conduct
You agree not to:
- Use the Service for any illegal purpose or in violation of any applicable laws
- Infringe on the intellectual property rights of others
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any part of the Service
- Use the Service to distribute harmful code or conduct security testing without authorization
- Harass, abuse, or harm another person
- Submit false or misleading information
8. Data Privacy and Security
We take data privacy seriously, especially when it comes to student data. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8.1 COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA). Schools are responsible for obtaining verifiable parental consent for children under 13 as required by COPPA.
8.2 FERPA Compliance
We comply with the Family Educational Rights and Privacy Act (FERPA). We act as a "school official" with a legitimate educational interest in student data and will only use student information for authorized educational purposes.
9. Limitation of Liability
To the maximum extent permitted by law, LibraryAid and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill.
Our total liability for any claim arising from or related to these Terms or the Service shall not exceed the amount paid by you to LibraryAid for the Service during the twelve (12) months preceding the event giving rise to the liability.
10. Modifications to Terms or Service
We may modify these Terms at any time. We will provide notice of significant changes through the Service or by sending you an email. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
We reserve the right to modify, suspend, or discontinue the Service or any part of it at any time, with or without notice.
11. Contact Information
If you have any questions about these Terms, please contact us at: legal@libraryaid.com