Real support from a real person — David Webb, the teacher who built LibraryAid
The fastest way to get help is to email David directly. Every email is read and replied to personally — usually within 24 hours.
davidwebb@libraryaid.netTypical response time: within 24 hours · All plans · No ticket system, no bots
Answers to the most common questions about setup, features, pricing, student accounts, and catalogue uploads.
New to LibraryAid? David handles all initial setup personally — just email your library catalogue (title and author is enough) and he'll get everything configured for you.
Questions about your plan, invoices, or the FOUNDING25 discount code? Email davidwebb@libraryaid.net or manage your subscription directly at Subscription Management.
LibraryAid is COPPA and GDPR compliant. Read our full Privacy Policy, or email David directly if your district requires a data breach affirmation or other compliance documentation.
Fill in the form below and it will open your email client pre-addressed to David. Alternatively, email davidwebb@libraryaid.net directly.
