Real support from a real person — David Webb, the teacher who built LibraryAid
The fastest way to get help is to email David directly. Every email is read and replied to personally — usually within 24 hours.
davidwebb@libraryaid.netTypical response time: within 24 hours · All plans · No ticket system, no bots
Answers to the most common questions about setup, features, pricing, student accounts, and catalogue uploads.
New to LibraryAid? David handles all initial setup personally — just email your library catalogue (title and author is enough) and he'll get everything configured for you.
Questions about your plan, invoices, or a discount code? Email davidwebb@libraryaid.net or manage your subscription directly at Subscription Management.
Data is sent over HTTPS and stored on Google Cloud, which encrypts stored data by default. Student data is never sold or used for advertising, and student accounts need no email address. Ask us about deletion or a data privacy agreement. See our Privacy Policy.
Fill in the form below and it will open your email client pre-addressed to David. Alternatively, email davidwebb@libraryaid.net directly.
